Privacy Policy | FNN Automation

1. Company Overview

FNN Automation provides AI-powered automation systems, CRM infrastructure, voice and chat integrations, and marketing automation services.

Location: Ellicott City, Maryland, United States
Contact: [email protected]


2. Information We Collect

We collect personal information including name, email address, phone number, business data, payment data, chat transcripts, voice recordings, IP address, device data, and advertising interaction data.


3. GoHighLevel Platform Usage

We use GoHighLevel as our CRM and automation infrastructure. Data submitted through forms, chat widgets, SMS, and funnels may be processed and stored within GoHighLevel systems in accordance with their security standards.


4. AI and Recorded Communications

You may interact with automated AI chat or voice systems. Conversations may be recorded, transcribed, analyzed, and stored to improve system performance.


5. Legal Basis for Processing

We process data under consent, contractual necessity, legitimate interest, and legal obligation.


6. GDPR Rights

You may request access, correction, deletion, or portability of your personal data. Submit requests to [email protected].


7. SMS Marketing

By providing your phone number, you consent to receive automated marketing and informational messages from FNN AI Automation and Marketing. Message frequency varies. Reply STOP to opt out. Message and data rates may apply.


8. Data Sharing

We may share data with CRM providers, cloud hosting providers, AI voice providers, analytics providers, payment processors, and legal authorities where required. We do not sell your personal data.


9. Data Retention

Data is retained as necessary to fulfill contractual and legal obligations. When no longer needed, it is securely deleted or anonymized.


10. Security

We implement commercially reasonable safeguards to protect your data. No system is completely secure. Contact us directly if you have security concerns.


11. Updates

We reserve the right to modify this policy at any time. Continued use of our services after changes constitutes acceptance of the updated policy.